Talk to Katy Surrey and Hampshire Borders
Counselling in Farnham & Haslemere

FAQ's. waterdrop

Frequently Asked Questions...

Q - How much do you charge?

Weekly sessions are £55 for a 50 minute session. Please note: my fee is increasing to £60 per 50 minute session, either online or face to face, from 1st June 2022.
Sessions are payable by bank transfer 24 hours in advance of our session as this secures our appointment. Please provide me with 48 hours notice for cancelled appointments, I reserve the right to charge the full fee without this provision.

Q - How do I make an appointment?

You can contact me by phone or email. Please leave a voicemail if I do not answer the call; my phone is password protected, so only I can access your message. You should expect to hear back from me within 2 working days.

Q - How long will I need to come to counselling?

We can talk about this together; some people want to start with an initial set number of sessions (perhaps six) and see how it goes. We can review this during our sessions and you can choose to end counselling whenever you wish. We would usually plan to meet regularly, at the same time, on the same day.

Q - How do I find you?

I offer counselling at The Eaves in Farnham, based above Robert Dyas in the town centre, walking distance from the train station. The doorway can be found on the left of Robert Dyas. You do not need to ring the bell, just push the door and take the stairs to the top. You will find The Eaves door on your left.
I also am expanding my practice into the Haslemere area and this can be accessed from Liphook, Hindhead, Grayshott and Fernhurst.

Q - How does online counselling work?

We would arrange a call at a mutually convenient time. This could be via Zoom or Whatsapp video. In the case of Zoom, I will send you an email containing a link in advance of our session; you do not need to have Zoom downloaded on your device. If we agree to use Whatsapp video, I will call you at a prearranged time.

Q - Is counselling confidential?

What we talk about is confidential and remains between the two of us. However, there are a few exceptions to this which are outlined in my agreement which I will send you in advance of our first meeting.

Q - Do you work evenings and weekends?

I offer flexible hours during the daytime and limited evening appointments. I do not work weekends.

If you have any other questions or are ready to take the next step, please contact me now on 07572 268034 or send me an email to

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